Right of return & Shipping

Right of return

Buyers have a fourteen-day right of withdrawal.

That is, you have the right to cancel their purchase within 14 days and return the goods without giving any reason.

The withdrawal period is 14 days from the day on which you or a third person authorized by you, other than the supplier, has/have taken possession of the goods.

Please inform us within the 14 days that you wish to exercise your right of withdrawal by sending us (BONNEN, Dasselstr. 31, 50674 Cologne, Germany) an e-mail at piabonnen@info.de.

 

After you have withdrawn from the contract, we will refund all payments received from you, including shipping costs.

However, the costs for the return shipment are to be borne by the customer. For the refund we will use the same payment method you have chosen for your original payment, unless we have agreed on another payment method.

 

Shipping

Shipping is within Germany uninsured for 4.99€ with DHL.